Terms and Conditions
These Terms and Conditions govern your use of the Rapid Care mobile application ("App"), which is owned and operated by Rapid Care. By using the App, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you may not use the App.
1. Purpose of the App: The purpose of the App is to provide cleaning, maintenance, and other related services to customers who have registered with the App. Providers offer services, and customers search for services via the App and book the services provided by the providers.
2. Data Collection: We collect name, address, service requests, and booking details from customers. We also collect name, proof of ID, proof of experience, and any other information required from providers.
3. App Features: If a customer purchases a subscription from the App, they will be able to search for providers and services, book services, and communicate with providers via the App. Providers can purchase a slider to show their services to everyone else, which they can access via the slider panel in the App. The minimum time required for fixing any defects or bugs is three weekdays.
4. Termination of Use: Customers and providers may terminate their use of the App if they provide proof of a problem they faced while using the App.
5. Subscription and Payment: Some features of the App require payment of a subscription fee. By subscribing to the App, you agree to pay all applicable fees, and you authorize the Company to charge your payment method for these fees. Subscriptions renew automatically unless canceled by you. The Company reserves the right to modify the subscription fees or other charges at any time.
6. Intellectual Property: The App and its contents, including but not limited to text, graphics, logos, images, and software, are the property of the Company or its licensors and are protected by applicable intellectual property laws. You may not copy, distribute, modify, or create derivative works of the App or its contents without the Company's express written consent.
7. Warranties and Disclaimers: The Company provides the App on an "as is" and "as available" basis. The Company does not warrant that the App will be uninterrupted, error-free, or free from viruses or other harmful components. The Company disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
8. Limitation of Liability: In no event shall the Company be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the App, including but not limited to damages for loss of profits, data, or other intangible losses. The Company's total liability to you for all claims arising out of or in connection with your use of the App shall not exceed the total amount of fees paid by you to the Company for the App.
9. Governing Law and Dispute Resolution: These Terms and Conditions shall be governed by and construed in accordance with the laws of. Any dispute arising out of or in connection with these Terms and Conditions shall be resolved by binding arbitration in accordance with the rules of. The arbitration shall take place in the United Arab Emirates, and the award rendered by the arbitrator(s) shall be final and binding.
10. Modifications to Terms and Conditions: The Company reserves the right to modify these Terms and Conditions at any time. The modified Terms and Conditions will be effective immediately upon posting on the App