This privacy policy governs the use of the Rapid Care mobile application ("the App") and describes how we collect, use, and disclose personal information in connection with the App.

Information We Collect

We collect personal information from both customers and providers who register to use the App. This includes:

1. Customers: name, address, service request, and booking details.

2. Providers: name, proof of ID, proof of experience, and any other information required to provide services.

We may also collect information automatically when you use the App, such as your IP address, device type, and browser type.

How We Use Your Information

We use your personal information to provide services through the App, to communicate with you about your account, and to improve the App. We may also use your information to comply with legal obligations or to protect our rights or the rights of others.

We may share your personal information with third-party service providers who help us provide the App, such as payment processors, hosting providers, or analytics providers. We may also share your information with providers who have been booked through the App, but only to the extent necessary to facilitate the provision of services.

Your Choices

You may choose not to provide personal information, but this may prevent you from using certain features of the App. You may also have choices about how we collect and use your information, such as the ability to opt-out of certain data collection or to delete your information from our systems.

Security Measures

We take reasonable measures to protect your personal information, such as using encryption, limiting access to data, and monitoring for security threats. However, no method of transmission or storage can be completely secure, so we cannot guarantee the absolute security of your information.

Contact Us

If you have any questions or concerns about our privacy practices, please contact us at [email protected]

Updates to this Policy

We may update this privacy policy from time to time, and any changes will be effective immediately upon posting. We encourage you to review this policy periodically for updates.